Terms of Service - General Contract Conditions - Products
1. Object
These General Terms and Conditions (hereinafter, "GTC") regulate the sale of products offered by ESTHER YÁÑEZ Piña NIF: 45118835B with registered office at Calle de Nicasio Gallego 14 4ºE 28010 Madrid, as well as the SAFAIR brand (hereinafter, "Us" or "The Company") through the website www.safairstore.com (hereinafter, "The Website"), as well as the obligations and rights derived from the contractual relationship between Safair and the client (hereinafter, "You" or "The Client").
2. Acceptance of the General Terms and Conditions of Contract
Placing an order through our Website implies full and unreserved acceptance of these GTC by the Customer. Ignorance of these conditions may not be claimed as an excuse for failure to comply with the obligations established therein.
3. Products and Prices
The products offered on the Website are described as accurately as possible. However, errors or omissions may occur in product descriptions, and we do not warrant the accuracy, completeness or timeliness of the information provided.
Product prices are quoted in Euros and include the applicable Value Added Tax (VAT), unless otherwise stated. Shipping costs will be added to the order total and will be clearly specified before you make the payment.
We reserve the right to change product prices at any time, but products will be billed based on the rates in effect at the time the order is placed, subject to availability.
4. Order Process
To place an order, you must follow the online purchasing process and click on "Confirm Order". By doing so, you acknowledge that you have read, understood and fully accepted these GTC.
Once your order has been confirmed, you will receive a confirmation email with the details of your order. This email does not constitute a definitive acceptance of your order, but rather a confirmation that we have received it.
We reserve the right to accept or reject your order for any reason and at any time. In the event of rejection, we will inform you as soon as possible and will proceed to refund any payment you have made.
5. Delivery
We undertake to deliver the products within the time indicated at the time of ordering. However, this time is an estimate and does not constitute a firm commitment. We are not responsible for delays in delivery that are beyond our control, such as transport or customs problems.
6. Warranties and Liability
We are committed to ensuring the quality of our products and to complying with all applicable legal obligations. However, we are not liable for indirect or consequential damages, or for damages that are not directly attributable to us.
7. Offer and Validity
In the case of products on sale, the price and validity of the offer will be clearly indicated, along with the basic characteristics of the product.
8. Product Information
SAFAIR complies with current regulations by providing information on all items for sale, including their characteristics and prices. We reserve the right to withdraw, replenish or change the products offered on our website by changing the content of the same. The products available at any time will be governed by the current General Terms and Conditions. In addition, we reserve the right to stop offering access to the mentioned products at any time and without prior notice.
9. Basic Product Features
The products in our online store include a photograph and their basic characteristics, provided by the manufacturer. The color of the product, as shown in the photograph, is not binding. The color of the product is identified in its characteristics.
10. Warranties
All products offered on our website are covered by the supplier's sales guarantee. SAFAIR provides after-sales service that customers can use during the warranty period. You can contact our after-sales service by sending an email to info@safairstore.com or visiting the service points established by the supplier.
11. Payment Methods
You can pay for your order in any of the following ways. You will need to indicate which one you choose during the checkout process:
- VISA or MASTERCARD credit card
All operations involving the transmission of personal or banking data are carried out using a secure environment on a server based on the standard SSL (Secure Sockets Layer) security technology. All information you send us is encrypted for its transit through the Web.
In addition, your credit card details are entered directly on the bank's website, in the Virtual POS (Redsys), and are not entered or registered on any SAFAIR server. When you pay, you will be connected directly to the Redsys electronic payment platform https://sis.redsys.es/sis/realizarPago .
You will find more information at the following link: http://www.redsys.com/
In addition, your credit card details are entered directly on the bank's website, in the Virtual POS (Stripe), and are not entered or recorded on any SAFAIR server. At the time of payment, you will be connected directly to the Stripe electronic payment platform.
You will find more information at the following link: www.stripe.com
When you pay with VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiration date and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, which is an additional guarantee for the security of the transaction.
This payment method is only valid on the SAFAIR website.
When the amount of a purchase has been fraudulently or improperly charged using a payment card number, the cardholder may demand immediate cancellation of the charge. In such case, the corresponding debit and credit entries will be made as soon as possible in the accounts of the supplier and the cardholder.
However, if the purchase had actually been made by the cardholder and the request for a refund was not a consequence of having exercised the right of withdrawal and, therefore, the holder had improperly demanded the cancellation of the charge, the latter will be liable to SAFAIR for compensation for any damages caused as a result of the cancellation.
Exchange fees and bank commissions will be borne by the customer.
- PayPal
PayPal is a secure and easy-to-use service for making payments over the Internet. The PayPal network uses the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
More information on PayPal. . http://www.paypal.com./
